Why Jenni?
Got Questions?
How Do Returns Work?
We stand by the quality of JenniBag, and your satisfaction is our priority. If you're not completely happy with your purchase, simply email us at contact@jennibag.com to initiate a return.
Is It Waterproof?
Our Jenni Luggage Tag is crafted from high-fiber water and tear-resistant PU leather, offering both durability and sustainability.
How Big Is It?
Weighing just 0.5 lbs, the luggage tag measures 2.8" x 2.8" inches, striking the ideal balance between spaciousness and portability for various travel needs.
Shipping Times
JenniBag® orders are fulfilled and then shipped to anywhere in the United States in an average 6-12 business days.
Worldwide shipping (other than US) takes 6-12 business days depending on location:
- United Kingdom: 5-10 days
- Canada: 7-12 days
- Australia: 5-10 days
- Germany: 7-15 days
- Europe: 7-15 days
- Rest of world: 7-15 days
For those in a rush, we do offer Priority Shipping and Full Parcel Protection options at checkout — perfect if you need your order sooner. Feel free to choose these options if you need your order sooner.
Please allow 1-2 days for a responsive manual shipping fulfilment process.
Why My Tracking Number Isn't Working?
Our tracking numbers typically become active within 3-5 working days after purchase. This delay occurs because the tracking link is activated at the first checkpoint - "the airline center" when your product is processed for its flight. If your tracking number doesn't work after 5 days, please contact us at contact@jennibag.com and we will personally track down your order for you.



















