Why Jenni?

Got Questions?
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How Do Returns Work?
We stand by the quality of JenniBag, and your satisfaction is our priority. If you're not completely happy with your purchase, simply email us at contact@jennibag.com to initiate a return.
Is It Waterproof?
Yes, our Jenni Luggage Tag is crafted from TPU-900D water and tear-resistant Oxford cloth, offering both durability and sustainability.
How Big Is It?
What’s Included - Available in two set options to suit your packing needs:
- 4PC = 2 Medium + 2 Small cubes
- 6PC = 2 Large + 2 Medium + 2 Small cubes
Cube Sizes:
- Large: 34 x 26 cm
- Medium: 31 x 21 cm
- Small: 20 x 14 cm
Shipping Times
JenniBag® orders are fulfilled and then shipped to anywhere in the United States in an average 6-12 business days.
Worldwide shipping (other than US) takes 6-12 business days depending on location:
- United Kingdom: 5-10 days
- Canada: 7-12 days
- Australia: 5-10 days
- Germany: 7-15 days
- Europe: 7-15 days
- Rest of world: 7-15 days
For those in a rush, we do offer Priority Shipping and Full Parcel Protection options at checkout — perfect if you need your order sooner. Feel free to choose these options if you need your order sooner.
Please allow 1-2 days for a responsive manual shipping fulfilment process.
Why My Tracking Number Isn't Working?
Our tracking numbers typically become active within 3-5 working days after purchase. This delay occurs because the tracking link is activated at the first checkpoint - "the airline center" when your product is processed for its flight. If your tracking number doesn't work after 5 days, please contact us at contact@jennibag.com and we will personally track down your order for you.